We always love to hear from our customers. Whilst the majority of people browse our range of wooden climbing frames online, and find a playset which suits their garden and budget. We appreciate some people find they have questions about product specification, delivery, or installation. We understand that a playset is a significant purchase for most families, so we aim to answer your questions quickly and accurately.
Our friendly and experienced customer service team offer extended hours live chat support. We’re here to help answer your questions and help find the best play equipment for you, your family and your budget.
We regularly respond to email inquiries within a few hours, however at peak times it may take up to 24hrs. Please send your questions to firstname.lastname@example.org and we’ll get back to you asap. If your query is urgent please use live chat.
Specialist Live Chat Service 24hr Live Chat
Monday 9am – 5:30pm
Tuesday 9am – 5:30pm
Wednesday 9am – 5:30pm
Thursady 9am – 5:30pm
Friday 9am – 5:30pm
Saturday & Sunday (& Public Holidays) Live Chat